Return Policy
Categories
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect in which case our warranty would apply. You must return the item within 30 days of your purchase.
- Please email info@strikesensor.com to request a refund and we will assign you a Return Authorization #.
- Mail your returned item to:
SensorTronics Industries Inc.
Returns Department Tracking #
120 W. Main Street, PO Box 509
Campbellsport, WI 53010 - Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Merchandise that has been misused, mishandled or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your item is in like new condition, you may be exchange it for another offered item and the difference in price will be refunded or charged accordingly. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.